X1024 Privacy Policy — Your data is safe with us

X1024 (referred to herein as "we", "our", or "the platform") is an online gaming and Sports Betting platform that places the highest priority on user privacy. This privacy policy explains what information x1024 collects, why it is collected, and how it is kept secure.

We believe you should have full control over your own data. That's why we are committed to being completely transparent about all our data practices. This policy is written in plain English so every user can easily understand it.

• This privacy policy applies to all services and platforms operated by x1024.
• By using our services, you are considered to have agreed to this policy.
• If you have any questions about this policy, please reach out to our support team.
• While this policy is written in English, the English version shall prevail in the event of any legal interpretation.

X1024 only collects information that is strictly necessary to provide our services. We never ask for excessive or irrelevant data. A detailed breakdown of the types of information we collect is provided below:

Personal Information (at Registration)

• Full Name & Date of Birth
• Email address and mobile number
• Current Address (District & Division)
• National ID Number (for KYC verification)
• Password (stored in encrypted form, never visible to anyone)

Financial Information

• Mobile banking number (bKash, Nagad, Rocket, etc.)
• Transaction History & Amounts
• Withdrawal & Deposit Records

Automatically Collected Data

X1024 uses the information it collects solely for specific, legitimate purposes. We never use your data for any other purpose without your consent.

• Account management: To create, verify, and secure your account.
• Service delivery: To enable gaming, betting, deposits, and withdrawals.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Customer Support: To resolve your issues and complaints quickly.
• Promotions & offers: To send you bonuses and offers tailored to your preferences (you can opt out at any time).
• Security: To prevent fraud, hacking, and other harmful activities.
• Legal Obligation: To meet the requirements of applicable laws and regulatory authorities.
• Platform Improvement: To analyze user experience and improve the platform.

X1024 does not sell your personal data to any third party. However, limited information may be shared in certain specific circumstances:

• Payment Processor: Relevant information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions. This information is used solely for payment verification.
• Law Enforcement: In the case of a court order or legal obligation, relevant information may be disclosed to the appropriate authorities.
• Technology Services: Server hosting and security service providers process limited data, but are not permitted to use it for their own purposes.
• Anti-fraud system: Certain data may be shared with verification systems for fraud prevention purposes.

Outside of the above, your information will not be shared under any circumstances without your explicit consent.

X1024 uses industry-leading security technology to protect your data. Our security framework operates on the following levels:

• SSL/TLS Encryption: All data transfers between the website and our servers are protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only its bcrypt hash is kept.
• Two-Factor Authentication (2FA): Two-step verification is enabled on accounts to provide an additional layer of security.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS attack prevention systems.
• Regular security audits: Third-party experts regularly audit the security of our systems.
• Data backup: Your data is kept safe in secure, encrypted backups.

X1024 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser. We use the following types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

X1024 does not retain your data longer than necessary. Retention periods are determined based on the following:

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Certain information may be retained for up to 5 years to meet legal obligations.
• Transaction records: Financial transaction data is retained in accordance with regulatory authority guidelines.
• KYC Documents: Stored in encrypted form on secure servers after verification is complete.
• Upon Expiry: After the specified retention period, data is securely deleted.

As an x1024 user, you have important rights over your personal data. We respect these rights and make them easy to exercise:

• Right to Know: To find out what data we hold about you, submit a request through our support team.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: Under certain conditions, you may request the deletion of your account and personal data.
• Right to Restriction of Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to marketing communications or to specific types of data processing.

To exercise any of your rights support@x1024.ws Contact us by email. We typically respond within 30 days.

X1024 is strictly for users aged 18 and above. We do not knowingly collect or process data from minors. If we become aware that a minor is using our platform, their account will be immediately suspended and any collected data will be deleted.

If parents believe their child is using our platform, please support@x1024.wsto reach us. We'll act on it promptly.

X1024 may update this privacy policy from time to time to keep pace with changes in technology, law, or business practices. When changes are made, we follow the process outlined below:

• After any changes, the "Last updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent via email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: