X1024 Terms & Conditions — Important Information for Members

X1024 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service. These Terms & Conditions constitute a legally binding agreement between x1024 and its users.

X1024 reserves the right to update these Terms & Conditions at any time. Changes take effect as soon as they are published on the platform. Continued use of the platform constitutes acceptance of the revised terms.

• These terms and conditions are provided in Bengali; however, the English version shall prevail for the purposes of legal interpretation.
• X1024 is an entertainment platform — it is not a substitute for financial investment.
• You are solely responsible for ensuring your use of the platform complies with the laws of your own country.
• X1024 reserves the right to suspend or permanently discontinue its services at any time.

To register an account with x1024, you must provide accurate and complete information. Accounts created using false information may be closed at any time and any remaining balance may be forfeited.

Each person may register only one account. If multiple accounts are found linked to the same individual — whether through the same name, device, IP address, or payment method — all associated accounts will be suspended.

• During registration, you must provide your full name, date of birth, email address, and mobile number.
• You are solely responsible for keeping your account password secure. Never share your password with anyone.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• Transferring or selling your account to a third party is strictly prohibited.
• Any changes to your account details after registration must be verified and processed through the support team.

X1024 is strictly for users aged 18 and above. Minors will not be permitted to register an account or play any games. We are committed to responsible gaming and the protection of underage individuals.

KYC (Know Your Customer) verification must be completed before submitting a withdrawal request. This process may require submission of one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (where applicable)

KYC verification is typically completed within 24–48 hours. Withdrawal requests will not be processed until verification is complete. Deposits and gameplay will not be affected in the meantime.

Deposits at x1024 are accepted via bKash, Nagad, Rocket, and other approved payment methods. Deposits are generally processed instantly, though minor delays may occasionally occur due to system verification.

The following conditions apply to all withdrawals:

• KYC verification must be completed before any withdrawal can be processed.
• The withdrawal method must match the deposit method used (where applicable).
• Withdrawal requests are typically processed within 12–48 hours.
• Winnings derived from bonuses are subject to wagering requirements that must be met before any withdrawal can be made.
• X1024 may request additional information in relation to any suspicious transactions.
• The minimum withdrawal amount must meet the limit specified on the platform.

X1024 complies with international anti-money laundering regulations. If any transaction appears suspicious, we reserve the right to report it to the relevant authorities.

All bonuses and promotional offers at x1024 are subject to specific terms and conditions. We strongly recommend reading the relevant terms carefully before claiming any bonus.

• Welcome Bonus: Available to new members only. Applicable once per account.
• Wagering Requirements: Most bonuses require the bonus amount to be wagered a specified number of times before a withdrawal can be made.
• Time Limit: Each bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid for use on specific games or sections of the platform.
• Bonus Abuse: Any attempt to abuse or exploit the bonus system will result in account closure.

X1024 reserves the right to modify, suspend, or cancel any bonus offer at any time. For full details on bonuses, Latest Promotions View page.

The following general rules apply to participation in Sports Betting, casino games, and all other gaming sections on x1024:

• Once a bet is confirmed, it cannot be changed or cancelled (except via the live betting cash-out feature).
• If incorrect odds are displayed due to a technical error, x1024 reserves the right to void the affected bet.
• If an event is cancelled, the stake for any related bet will be refunded.
• Any bet found to be connected with match-fixing or any other fraudulent manipulation of results will be declared void.
• Specific rules apply to system bets, parlay bets, and other complex bet types.

For detailed Sports Betting rules and regulations, Sports Betting View page.

The following activities are strictly prohibited on x1024. If detected, strict action will be taken:

• Opening an account using a fake identity or fraudulent documents.
• Playing games or placing bets using automated software, bots, or scripts.
• Using funds derived from money laundering or any illegal source on the platform.
• Exploiting the bonus system for unfair advantage, including bonus hunting and arbitrage betting.
• Attempting to access another user's account.
• Exploiting any technical vulnerability or bug in the platform.
• Harassing, threatening, or engaging in inappropriate conduct toward other members.

If any of the above prohibited activities are detected, x1024 will immediately close the account in question, forfeit any remaining balance, and notify the relevant law enforcement authorities where necessary.

X1024 reserves the right to temporarily suspend or permanently close any account for any valid reason. Such action will not be taken without legitimate grounds.

• Voluntary Closure: If you wish to close your account yourself, please contact our support team.
• Self-Exclusion: As part of responsible gaming, you may temporarily suspend your account for a set period of time.
• Rule Violation: If an account is closed due to a breach of these terms, the balance may not be returned.
• Inactive Accounts: Accounts that remain inactive for an extended period may be subject to charges in accordance with our inactivity policy.

X1024 is an entertainment platform. x1024 is not liable for any funds lost through gaming or betting. By using the platform, you make your own decisions and bear full responsibility for their outcomes.

X1024 is not liable for any disruption to games or betting caused by technical issues, internet connectivity loss, or other external factors, though every effort will be made to resolve such issues promptly.

X1024 may update these Terms & Conditions, in part or in full, at any time. The revised terms will be published on the platform and the "Last Updated" date will be changed accordingly.

• Members will be notified of significant changes via email or an in-platform notification.
• Continued use of the platform following any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We are always committed to resolving your concerns promptly and fairly.